Frequently Asked Questions

Kennel Tours

Tours and Meeting our Staff:

You are welcome to tour our facility and meet our staff PRIOR to your pet's stay. We do not do tours at drop-off and do not allow children in the back. It has been our experience that a lengthy drop-off is very stressful for the animals.

We want you to be happy and comfortable that your pet will be cared for before the day of departure. A pleasant, positive drop-off helps your pet feel secure and eases the transition. You do not need to pre-schedule a tour, but please try to come after 9AM as in the early morning we are busy cleaning, feeding and exercising our guests.